How and when will I be alerted of temperature excursions?
Different systems will utilise different methods, but here at Contronics, the method by which you will be alerted of temperature excursions is entirely up to you.
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Why do temperature sensors need to be calibrated and who can perform calibration?
Temperature monitoring systems rely on sensors to precisely monitor the temperature of product storage units and areas, safeguarding products and samples against any adverse effects caused by temperature excursions.
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What happens with power or network interruptions?
Loss of connectivity can happen for two main reasons: power cuts and network interruptions. Unfortunately, it is not always possible to predict these issues, but we do have functionality in place to ensure that no data is lost as a result of any loss of connectivity.
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Will training and technical support be provided for using your temperature monitoring solutions?
As part of our system solution, we perform scheduled annual preventative maintenance including calibration, validation, and mapping, and prepare a comprehensive documentation pack ready for your regulatory audit.
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Can your monitoring solutions be configured to meet our specific needs?
Thanks to our dedicated in-house research and development team, Contronics can accommodate configuration requests.
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How frequently are temperature measurements collected and logged?
Our wired loggers take temperature measurements at 4-second intervals whereas our wireless loggers take measurements at 15-second intervals. Each logger then records the worst-case measurement recorded during the log interval and stores it in the database.
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Can you monitor any parameters other than temperature?
Our systems can monitor a variety of parameters other than temperature, such as oxygen level, relative humidity, carbon dioxide level, differential pressure, particle count, air flow, door status and motion detection.
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What is the difference between temperature monitoring and temperature mapping?
While temperature monitoring and temperature mapping may sound similar, the two are actually very different practices.
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What are the accreditations and guidelines you work to?
Contronics systems and services are fully compliant with industry regulations, guidance and best practices such as 21 CFR Part 11, MHRA, HTA, WHO and many more.
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What is temperature mapping and do I need it?
Temperature mapping, as you may know from one of our previous FAQ videos, is an exercise that is carried out, using equipment like monitoring probes, temperature sensors or data loggers to record various temperatures in a storage area that holds temperature-sensitive products and samples to see if there are any hot or cold temperature spots.
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What storage equipment can be mapped during a temperature study?
At Contronics, we carry out temperature mapping studies on various equipment and storage areas.
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Are there any factors that can affect a temperature mapping study?
Since temperature mapping studies are conducted using equipment such as monitoring probes, temperature sensors, or data loggers that are highly sensitive, even a slight temperature change can have an impact on the readings.
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