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Why work with contronics

STRONG CUSTOMER SERVICES ENSURE PEACE OF MIND

Monitoring, reporting and alerting systems must be error free and dependable. We understand any issues must be dealt with in a timely manner with the upmost professionalism. To achieve that goal, we have a highly trained and dedicated team of engineers and application specialists.

We do not use subcontract installers or subcontract hardware and software design. If you call us with a detailed technical question, you will speak directly with an experienced application specialist or, if necessary, with the software developer or hardware engineer who designed our products.

Cost-effective solutions

NHS, healthcare and life science organisations require the best value for their investment. At Contronics, we are committed to giving you the most cost-effective solution for your needs whilst ensuring you will receive the best product reliability and service levels. Outstanding reliability for an affordable budget is always uppermost in our new product design, research and development.

COMPLIANCE

We are acutely aware of your concerns and responsibilities when you select a supplier to install an environmental monitoring system or wireless temperature monitoring. As part of the installation and commissioning procedure we generate a comprehensive package of Installation Qualification (IQ) and Operational Qualification (OQ) documentation containing everything you need for your regulator audits and inspections.

Contronics’ quality management system is accredited to ISO 9001 and covers all aspects of our operations. As a UKAS accredited company, we can provide ISO 17025 standard calibration and temperature mapping services to assist our medical laboratory customers, to meet the requirements of ISO 15189.

Our systems incorporate all the necessary functionality to demonstrate compliance with 21 CFR Part 11, MHRA, HTA, WHO regulations and guidance.

CONTINUOUS IMPROVEMENT AND DEVELOPMENT

All Contronics systems are simple to use and easy to understand.  Our product development team is continuously improving the functionality and performance of existing systems and software and introducing innovative new products and features to fit with your changing needs.

COMPREHENSIVE TRAINING AND SUPPORT

Our new customer onboarding process includes comprehensive user training and manuals.  On-going maintenance agreements ensure calibration, validation and temperature mapping are carried out on time to maintain compliance. Professional, comprehensive documentation packs are prepared ready for your annual regulatory inspection.