How and when will I be alerted of temperature excursions?
Different systems will utilise different methods, but here at Contronics, the method by which you will be alerted of temperature excursions is entirely up to you.
Why do temperature sensors need to be calibrated and who can perform calibration?
Temperature monitoring systems rely on sensors to precisely monitor the temperature of product storage units and areas, safeguarding products and samples against any adverse effects caused by temperature excursions.
What happens with power or network interruptions?
Loss of connectivity can happen for two main reasons: power cuts and network interruptions. Unfortunately, it is not always possible to predict these issues, but we do have functionality in place to ensure that no data is lost as a result of any loss of connectivity.
Will training and technical support be provided for using your temperature monitoring solutions?
As part of our system solution, we perform scheduled annual preventative maintenance including calibration, validation, and mapping, and prepare a comprehensive documentation pack ready for your regulatory audit.
Can your monitoring solutions be configured to meet our specific needs?
Thanks to our dedicated in-house research and development team, Contronics can accommodate configuration requests.
How frequently are temperature measurements collected and logged?
Our wired loggers take temperature measurements at 4-second intervals whereas our wireless loggers take measurements at 15-second intervals. Each logger then records the worst-case measurement recorded during the log interval and stores it in the database.